Conceptualizing digital finance as a precursor for financial inclusionand financial service usage in Uganda

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Date

2025-01-03

Journal Title

Journal ISSN

Volume Title

Publisher

Taylor & Francis group

Abstract

This study conceptualizes digital finance as mobile banking, mobile money, and agent banking in the context of Uganda, and quantifies their influence on the usage levels of financial services. Data were collected from 290 lead households from 15 districts of Uganda, benefiting from the Uganda Multi-Sectoral Food Security and Nutritional Project (UMFSNP). Confirmatory factor procedures confirmed the digital finance structure, and individual path coefficients were determined to explain their relationship with financial inclusion and usage of financial services. These results indicate that mobile money and agent banking are significantly associated with financial inclusion. The results indicate that only agent banking influences the usage of financial services. Mobile banking does not impact financial inclusion and the usage of financial services. This study implicates financial institutions, funding interventions, and the government of Uganda to embrace the appropriate financial services that are affordable to vulnerable people.

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Keywords

Digital finance, Mobile Banking, Mobile money, Agent banking, Financial inclusion, Financial services

Citation

Nagaaba, N., Batamuriza, R., Basuta, J., & Owomugisha, M. (2025). Conceptualizing digital finance as a precursor for financial inclusion and financial service usage in Uganda. Cogent Business & Management, 12(1). https://doi.org/10.1080/23311975.2024.2448285