Effective Communication and Staff Commitment in the School of Finance and Banking in Kigali - Rwanda: An Experimental Study
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Date
2015
Journal Title
Journal ISSN
Volume Title
Publisher
Global Journal of Commerce & Management Perspective
Abstract
The purpose of the study was to investigate the relationship between Effective Communication and Staff
Commitment in the School of Finance and Banking in Kigali - Rwanda. A cross-sectional survey design was used with
the target sample size of 97 out of 130 parent population. The total number of questionnaires that were filled and returned
was 78, giving a high response rate of 80.5 percent. Due to the heterogeneous nature of the population, the researchers
used stratified sampling and random sampling. Descriptive analysis involving frequencies, percentages and Pearson
Product Moment Correlation Coefficient for inferential statistics were carried out. The correlation between the two
variables was weak at 0.355, and significant at 0.001 value. The results were linearly correlated and this implied that
Effective Communication is positively correlated with staff commitment; whenever employers are effective in
communication, staff are likely to be more committed and vice versa.
Description
Keywords
Effective Communication, Staff Commitment
Citation
Pascal Kiiza & Epiphany Odubuker Picho (2015). Effective Communication and Staff Commitment in the School of Finance and Banking in Kigali - Rwanda: An Experimental Study. Global Journal of Commerce & Management Perspective, 4(5), 17–23. Retrieved from http://gifre.org/library/upload/volume/volume-1077.pdf